Return Policy

Returns will be accepted for a STORE CREDIT or EXCHANGE ONLY. Customers may return items that are unworn, unwashed and with the tags still attached within 14 DAYS of delivery date.

 

All SALE ITEMS and ACCESSORIES are FINAL SALE and CANNOT be returned

If the item appears to have been worn, washed, damaged, smells of perfume, cigarette smoke or appears to be in bad condition, we will not issue a store credit or an exchange and the item will be shipped back at the customers expense.

  • Damaged items must be reported within 2 days of receiving.
  • Please include your original invoice with the item you are returning circled. If you do not have your invoice, it can be retrieved from your email confirmation when you placed your order.
  • Return and Exchange shipping is the responsibility of the customer.
  • Store credit will be issued via email & will contain a code that can be applied at checkout.
  • Please allow 5-7 business days to process your return once we receive it.

Please return your package to the following address:

Charmed South

4955 McAdory School Rd.

Suite 135

McCalla, AL 35111